The Felice Agency.®

Thanks Phoenix Business Journal and @haley ringle for reaching out to me for comment about the Massage Envy Crisis. My esteemed colleagues and I who are quoted in the story agree that swift action is necessary to protect the public, assist the victims and be absolutely transparent about why they didn't respond sooner and how they are planning to move forward both in working with law enforcement and the respecting the customers they hope to keep. Here are my full comments and